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Offer the convenient, timely, and personalized service that your customers expect.
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Easily manage incoming support tickets, even during your company's off-hours.
Automate FAQs related to shipping information, return policies, size guides, and much more. On average, ecommerce that use Hubtype automate 80% of their total inquiries.
Easily up-sell and cross-sell products in a way that feels natural and helpful. Product recommendations increase average order value and increase customer satisfaction.
Encourage customers to complete the checkout process. Offer incentives to bring customers back to abandoned carts.
Send updates to customers about products that interest them. Update customers about items that are selling fast, or new products you think they'll like.
Set and manage customer expectations with order tracking notifications. Easily automate questions related to shipping and handling.
Shopping with your brand can feel as personal as shopping with a friend. Integrate your CRM for meaningful assistance throughout the entire shopping experience.
On average, Hubtype clients reduce service cost per contact by 80% .
Our clients reduce cart abandonment by 5% on average.
Gain the flexibility and scalability you need to deal with seasonal peaks.
Conversational ecommerce costs less and drives more conversions. 40% of customers prefer Whatsapp.
Quick response times and personalized engagement increases customer satisfaction by 100%.
Personalized experiences create high-value customers.
Product recommendations increase spending by 75% on average.
Conversational ecommerce cuts down on 49% of support calls while increasing sales.
We've helped some of the world’s leading ecommerce companies meet their customers on messaging channels. We understand the unique challenges and opportunities that ecommerce retailers face.